Sunday, March 21, 2010

Our Process is Personal. It’s not a tagline.

Colorado Springs, CO

March, 2010

That's right, it's not a tag line. It's a way of doing business. It means that we get to know you before we ever sign a contract with you.

As a seller, you come to an auctioneer to help you solve a problem. If you're calling us, it's because you think we can help solve that problem.

There's a good chance we can. There's a possibility that we can't.

Either way, we'll get to know you, get to understand your problem, and we'll determine if we can help you.

If we can solve your problem, we'll lay out our plan and show you how. 
If you like what you see, you'll hire us.

If we can't solve your problem, we'll tell you. We'll point you in the right direction. That means we won't likely get your business. And that's ok.

We'd rather you said "no thanks" than to do a job that fails to meet your expectations. We'd rather say it ourselves than take a job that will end poorly.

On the other hand, once we sit down and decide collectively that we are the right fit, then we know we'll do a good job for you. And you'll know it too.

So, before you sign a contract with us, or any other auctioneer, ask yourself this question: "Will this auctioneer help me SOLVE MY PROBLEM?". If the answer is yes, then sign. If not, then call someone else.

We're hoping that there's a good fit between your needs and our skills. If so, we're thrilled. If not, then thanks for talking to us. We sure do appreciate your time.

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